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Frequently asked questions

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Getting started

All you need to get started with Tally

About Tally

Company, currency and tax information

Security

Protection, insurance and support

Account and profile

Information about your everyday account and customer profile

Payments

Deposits, withdrawals and transfers

Tally Debit Mastercard

Using your Tally Debit Mastercard plus additional support topics

Other FAQ's

Additional questions that might be burning

Complaints

How to make a complaint and how we handle them.

*New Tally Debit Mastercard*

Questions relating to the new card (2023)

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Website chat

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22 NW Works, 
135 Salusbury Road
London, NW6 6RJ

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tally® relative to GBP (£) can rise or fall due to fluctuations in the global gold price. Tally and TallyMoney are registered trademarks with respect to the goods and services the marks are registered for. TallyMoney Ltd (Firm reference number 902059) is an agent (or distributor) of PayrNet Ltd which is an Electronic Money Institution authorised by the FCA under the Electronic Money Regulations 2011 (EMR’s) with Firm Reference Number 900594.

Your Mastercard is now welcomed at millions of locations worldwide. Mastercard is a registered trademark and the circles design is a trademark of Mastercard International Incorporated. This card is issued by Transact Payments Limited pursuant to licence by Mastercard International Incorporated. Transact Payments Limited is authorised and regulated by the Gibraltar Financial Services Commission. ® 2023 TallyMoney

tally® relative to GBP (£) can rise or fall due to fluctuations in the global gold price. Tally and TallyMoney are registered trademarks with respect to the goods and services the marks are registered for. TallyMoney Ltd (Firm reference number 902059) is an agent (or distributor) of PayrNet Ltd which is an Electronic Money Institution authorised by the FCA under the Electronic Money Regulations 2011 (EMR’s) with Firm Reference Number 900594.

Your Mastercard is now welcomed at millions of locations worldwide. Mastercard is a registered trademark and the circles design is a trademark of Mastercard International Incorporated. This card is issued by Transact Payments Limited pursuant to licence by Mastercard International Incorporated. Transact Payments Limited is authorised and regulated by the Gibraltar Financial Services Commission. ® 2023 TallyMoney