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Getting Started

Which platforms support the Tally app?

The Tally app can be downloaded for use on Apple and Android devices, from the App Store or Google Play, respectively.

Using Your Tally App

Who sets the price of Tally when buying Tally?

The rate at which Tally is converted in and out of fiat currencies such as GBP(£), EUR(€) and USD($) is directly taken from the global interbank prices for spot gold. 

Your Profile

What is my username?
Your username is the email address you signed up to Tally with.

Your Tally Card

What is the difference between a pre-paid debit card and a debit card?

A debit card like Tally is linked to an individual banking account and card in your name. A prepaid card is when money is loaded on to a card which is not always in your name and has less consumer protection. Also, debit cards are more widely accepted than prepaid cards.

Your Tally

What is a "Tally"?

1 unit of Tally is 1/1000th of a gram of physical gold. The ownership of the gold is 100% allocated to you.


How often is the exchange rate updated?

We update the exchange rate at least twice per minute.