1. About us
TallyMoney Ltd is a company registered in England and Wales (company registration number 07089561) with its registered office address at Salisbury House, London Wall, London EC2M 5QQ. TallyMoney Ltd is an Electronic Money Directive Agent (Financial Conduct Authority Reference Number 902059) under the Financial Conduct Authority-licensed E-Money Institution, PayrNet Limited (Financial Conduct Authority Reg. No. 900594).
Tally acts as data controller in respect of your personal information that we process.
If you have any questions about how we collect, store or use your information, please contact us at [email protected]
2. What personal information do we collect and use and who do we collect it from?
We will collect personal information like your name, address and date of birth when you apply for, or use any of our products or services. We will also collect data from your use of our website and app. The type of information that we collect from you will depend on your relationship with us:
Please note that your external security details will be stored on a third party secure server and not on your mobile phone. Your external security details will be encrypted when stored and encrypted when data is transmitted – we will never see or have access to your external security details.
3. How do we collect your information
We collect information from you:
4. What are the purposes for which your personal information is used
Data protection law says that we are allowed to use personal information only if we have a proper reason to do so. We’ll process your personal data on the following legal basis and for the following purposes:
You’re free to withdraw your consent at any time, however this will mean that we will not be able to do certain things for you.
5. How will your personal information be used?
We will use the personal information we hold about you, and data from the technology/devices you use to access your account(s) to:
If we believe that you have tax obligations in another country, we may disclose personal information of yours with those tax authorities, or with HM Revenue and Customs, who may share the information with the other tax authorities.
We may search, use and share the records held by domestic and international credit reference agencies and fraud prevention agencies, as well as our own internal records to:
We and fraud prevention agencies may also enable law enforcement agencies to access and use your personal data to detect, investigate and prevent crime.
6. Who do we share your information with?
We will make sure that anyone acting on our behalf only uses your personal information in line with our instructions and that they keep the data safe.
We won’t share or give your personal information to external companies for their own marketing purposes.
7. What marketing activities do we carry out?
We may also use your personal information to provide you with information about products or services which may be of interest to you where you have provided your consent for us to do so.
We are committed to only sending you marketing communications that you have clearly expressed an interest in receiving. If you wish to unsubscribe from emails sent by us, you may do so at any time by clicking on the “unsubscribe” link that appears in all emails. Otherwise you can always contact us at [email protected] to update your contact preferences.
8. Data anonymisation and aggregation
Your personal data may be converted into statistical or aggregated data which cannot be used to identify you, then used to produce statistical research and reports. This aggregated data may be shared and used in all the ways described above.
9. How long do we keep personal information for?
After you stop being a customer, we may keep your data for up to 7 years for one of these reasons:
We may keep your data for longer than 7 years if we cannot delete it for legal, regulatory or technical reasons.
Please note that fraud prevention agencies are permitted to hold your personal data for different periods of time and if you are considered to pose a fraud or money laundering risk you data can be held for up to six years.
10. What is our approach to international data transfers
11. Your rights under applicable data protection law
You have certain rights under applicable data protection law, these rights are:
You can find out more information about your rights at the Information Commissioner’s website:
If you choose not to give us the personal information that we request either during an application process or during the life of an account or product, it may delay or prevent us from meeting our obligations. It may also mean that we cannot perform the services needed to manage your accounts/provide your chosen products and services. It could mean that we have to cancel a product or service you have with us.
Please let us know if you are unhappy with how we have used your personal information. You can contact us at [email protected]. You also have the right to complain to the Information Commissioner’s Office who can investigate our compliance with data protection law. Find out how at www.ico.org.uk. We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
12. Keeping your information up to date
We will use reasonable endeavours to ensure that your personal information is accurate. In order to assist us with this, please notify us of any changes to the personal information that you have provided to us by updating your details on the Tally App or by contacting us at [email protected].
13. Further information
We are required to employ adequate technical and organisational security measures to protect your personal information from any loss, destruction, damage or unlawful disclosure. However, please remember that no transmission over the Tally App or the Tally Website can ever be guaranteed as secure. Consequently, please note that we cannot guarantee the security of any personal information (including external security details) which you transfer via the Tally App or the Tally Websites.
User data, especially personally identifiable information like name, phone, email, etc., is not shared with third parties beyond mandated compliance requirements.
Cardholder Terms - https://www.tallymoney.com/legal/mastercard-cardholder-terms
Card Issuer Statement - https://www.tallymoney.com/legal/card-issuer-statement